The Virtual Private Network (VPN) service allows the CSP’s enterprise subscribers to facilitate communication within the company by utilizing virtual private numbering plans, closed user groups, and advanced call routing functionalities. The multitenant service features instant scaling, allowing the subscriber to immediately increase the number of users without any investments in infrastructure. The service is not location-dependent, enabling the enterprise to cover all of its offices and remote employees.
The service’s integration with the CSP’s billing system allows the provider to offer flexible charging rates to its enterprise subscribers. Different rates can be charged for calls made to other abbreviated numbers within the company, on-net and off-net external calls, and calls made from a specially designated geographical office zone. The service can also split the bill between business and personal calls for each individual user, allowing them to use the same device for multiple purposes. Virtual short numbers can be created and managed at the subscriber’s convenience via a web-based GUI or mobile application.
For additional call control, forwarding, and routing functionalities, VPN can be easily upgraded to a full-featured Virtual PBX. The service can also be integrated with other enterprise services such as Switchboard and Virtual Contact Center.
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Private Numbering Plans. Subscribers can create abbreviated numbers to facilitate communication between a closed user group’s members.
Closed User Groups. The service allows enterprise subscribers to designate closed user groups. The group’s members can utilise short numbers and call each other at lower charging rates.
Flexible Payment Plans. The service provider can design payment plans based on the extent of provided services, including calls within the closed user group, on-net calls, off-net calls, and calls in the office zone (a specially designated geographical location). A bill split feature is provided to separate business-related calls from personal ones.
Billing Integration. The service can be integrated with the operator’s existing billing system or OCS by sending FCI / SCI or using the Diameter Ro protocol.
CLI Replacement. VPN can replace the Caller ID of outgoing calls to external parties with the enterprise’s service number or any other preferred number.
Enterprise PBX Integration. VPN can be integrated with the enterprise’s existing PBX, allowing to utilise the service from PBX phones.
Emergency Call Recognition. The service automatically switches off for a particular outbound call if it is made to an emergency number.
Service Provider Benefits
Increased ARPU. The CSP can boost its revenue by increasing the number of calls between its subscribers and collecting service usage fees.
Customer Retention. By providing additional convenience and cost savings to enterprise subscribers, the CSP can entice them to continue using the network in the long term.
New Subscribers. The service provider can attract new enterprise subscribers by providing them with cheaper and more convenient internal communication.
Productivity. The service simplifies communication within the enterprise, allowing all phone users to be more productive.
Savings. The CSP can provide the enterprise with reduced charging rates for internal calls and eliminate the need to purchase additional fixed-line or mobile equipment.